To book an appointment, please contact me by phone, WhatsApp, email or through the contact page. If you are a new client, please complete the client registration form which can be found through the contact page of the website.

Phone/Whatsapp: 07808119282

Email: info@ellierobinsonvetphysio.com

Initial treatments may take from 1 hour 30 minutes to 2 hours to complete, as a thorough assessment and discussion of history will take place prior to a treatment plan being made. Follow-up appointments usually last 60 to 75 minutes.

In order to make the treatment as efficient as possible, please ensure your horse is clean and dry ready for the appointment.

Please ensure there is a quiet, safe area for the treatment to take place, such as a stable or tie-up area. If there is no indoor space, appointments may have to be rescheduled in the event of bad weather.

For INDIBA radiofrequency treatments, the device will need to be plugged into the mains power, but I do have a 20 metre extension lead. I will also need a bucket of water & sponge to use during the treatment.

After each appointment, clients can either pay by card on the day or can be sent an invoice which can be settled through BACS or online card payment. It is appreciated if payment is settled within 5 days of the invoice being sent. Late payment terms apply and can be found in the Terms of Business.

Yes, the majority of equine insurance companies recognise the IRVAP and/or AHPR as professional governing bodies within the industry, both of which I am registered with. Please contact your insurance company directly to find out more.

Please note that I do not deal with direct claims, you will be required to cover the costs of any treatment with me and I can then provide a receipt of payment which you can use to claim on your insurance.

To subscribe for one of the treatment packages, please contact me directly. The packages are billed monthly by direct debit using GoCardless, on the 1st of every month. They can be cancelled anytime, with one months’ notice.